In this podcast, we explore how Agentic AI is revolutionizing Order-to-Cash (O2C) processes by shifting from reactive automation to predictive, autonomous intelligence. Discover how it uses payment behavior, macroeconomic indicators, and ML to anticipate risks, adjust credit dynamically, personalize collections workflows, and proactively manage disputes—transforming credit decisions, dunning, and customer interactions into real-time, self-optimizing functions. Learn how Datamatics’ FINATO platform brings this vision to life, embedding Agentic AI across O2C to drive smarter orchestration, cash flow predictability, compliance, and working-capital efficiency. https://blog.datamatics.com/agentic-ai-in-o2c-evolving-from-reactive-to-predictive-credit-and-collections