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Agents in HVAC: How Hi-Fi Vents Turns Technical Catalogs Into Instant Answers - Ep 13
Learn more and connect with Evan Gouzie:
- Evan’s LinkedIn - https://www.linkedin.com/in/evangouzie/
- HiFi Vents - https://hifivent.com/
- HIFI VENT AI Assisted Guide - https://hifivent.com/pages/buying-guide
FIFI Vent YouTube Channel - https://www.youtube.com/@HIFIVent
--
“We wear a lot of hats here… sometimes it could take a day before we can get back to people. And this really helps streamline the decision-making.” – Evan Gouzie, Hi-Fi Vents
When you’re running a lean startup, time is your scarcest resource. For Evan Gouzie and his team at Hi-Fi Vents, juggling product design, customer service, and operations meant customer questions often had to wait. In the HVAC world, where projects involve architects, contractors, and homeowners, delays can quickly stall momentum.
That’s where bringing agentic technology into the mix made all the difference.
Hi-Fi Vents built an AI-powered buying guide agent trained on their catalog of 100+ 3D-printed parts. Instead of sifting through PDFs or waiting on email replies, customers now get tailored recommendations in real time:
“Just go look at these… here’s a link, this one is your best bet, but you might also consider this.”
For builders, the takeaway is clear:
- Complex product catalogs (especially technical or customizable ones) are perfect candidates for agent deployment.
- Multi-stakeholder decisions benefit from agents that translate expertise across roles such as designer, installer, and homeowner.
- Startup constraints such as limited staff and long response times can be offset by an agent that works around the clock.
What’s especially interesting here is the industry: HVAC. A space not traditionally associated with cutting-edge AI now has an agent sitting at the heart of the customer journey. It’s a reminder that the best agent use cases are often hiding in plain sight, inside workflows that look “old school” on the surface.
For builders in the community: where else are you seeing “hidden agent opportunities” in industries that aren’t usually first-movers on tech?
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By Agent.aiLearn more and connect with Evan Gouzie:
- Evan’s LinkedIn - https://www.linkedin.com/in/evangouzie/
- HiFi Vents - https://hifivent.com/
- HIFI VENT AI Assisted Guide - https://hifivent.com/pages/buying-guide
FIFI Vent YouTube Channel - https://www.youtube.com/@HIFIVent
--
“We wear a lot of hats here… sometimes it could take a day before we can get back to people. And this really helps streamline the decision-making.” – Evan Gouzie, Hi-Fi Vents
When you’re running a lean startup, time is your scarcest resource. For Evan Gouzie and his team at Hi-Fi Vents, juggling product design, customer service, and operations meant customer questions often had to wait. In the HVAC world, where projects involve architects, contractors, and homeowners, delays can quickly stall momentum.
That’s where bringing agentic technology into the mix made all the difference.
Hi-Fi Vents built an AI-powered buying guide agent trained on their catalog of 100+ 3D-printed parts. Instead of sifting through PDFs or waiting on email replies, customers now get tailored recommendations in real time:
“Just go look at these… here’s a link, this one is your best bet, but you might also consider this.”
For builders, the takeaway is clear:
- Complex product catalogs (especially technical or customizable ones) are perfect candidates for agent deployment.
- Multi-stakeholder decisions benefit from agents that translate expertise across roles such as designer, installer, and homeowner.
- Startup constraints such as limited staff and long response times can be offset by an agent that works around the clock.
What’s especially interesting here is the industry: HVAC. A space not traditionally associated with cutting-edge AI now has an agent sitting at the heart of the customer journey. It’s a reminder that the best agent use cases are often hiding in plain sight, inside workflows that look “old school” on the surface.
For builders in the community: where else are you seeing “hidden agent opportunities” in industries that aren’t usually first-movers on tech?