State Farm released a commercial that many said was a jab at Lemonade. Laird and Becky talk about the commercial and how bots can help improve the customer experience, but we still need people in the insurance industry. Plus, we talk about New Years and one of Becky's pet peeves.

<a href="https://www.propertycasualty360.com/2018/12/11/what-consumer-data-reveals-about-agents-vs-bots" rel="nofollow">What consumer data reveals about insurance agents vs. bots</a> 
<a href="https://www.youtube.com/watch?v=KIWfc9aI1YI" rel="nofollow">RoboAgent | State Farm Commercial</a> 
<a href="http://insurancethoughtleadership.com/customers-vote-state-farm-or-lemonade" rel="nofollow">Customers Vote: State Farm or Lemonade?</a>

State Farm released a commercial that many said was a jab at Lemonade. Laird and Becky talk about the commercial and how bots can help improve the customer experience, but we still need people in the insurance industry. Plus, we talk about New Years and one of Becky's pet peeves. What consumer data reveals about insurance agents vs. bots RoboAgent | State Farm Commercial Customers Vote: State Farm or Lemonade?

State Farm released a commercial that many said was a jab at Lemonade. Laird and Becky talk about the commercial and how bots can help improve the customer experience, but we still need people in the insurance industry. Plus, we talk about New Years and one of Becky's pet peeves.

<a href="https://www.propertycasualty360.com/2018/12/11/what-consumer-data-reveals-about-agents-vs-bots" rel="noopener noreferrer">What consumer data reveals about insurance agents vs. bots</a> 
<a href="https://www.youtube.com/watch?v=KIWfc9aI1YI" rel="noopener noreferrer">RoboAgent | State Farm Commercial</a> 
<a href="http://insurancethoughtleadership.com/customers-vote-state-farm-or-lemonade" rel="noopener noreferrer">Customers Vote: State Farm or Lemonade?</a>

Agents vs Bots

Change in the insurance industry is speeding up. Consumers are also changing. Let's talk about industry news and trends, technology and marketing. Hosts: Becky Schroeder and Laird Rixford

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Agents vs Bots

Agents vs Bots