Episode 112: Markus Erlandsson talks to Neil Benson from Customery about Agile CRM, where Neil shares how he makes estimates, handles tricky situations reduces fears of changes. He also talks about how customers can be good product owners.

Bio

Neil’s on a mission to help Microsoft customers and partners build agile business applications. He’s well known for his LEGO inspired content in his videos, training courses and even his podcast cover art. He’s been building Microsoft business apps since 2006, using Scrum since 2008 and a Microsoft MVP since 2010. Neil lives in Brisbane, Australia where he enjoys family days out and making pizza.

Links

Amazing Apps podcast: https://www.amazingapps.show/111

Customer Academy school: https://customery.com/crmrocks ($50 discount for CRM Rocks listeners).

Customery Academy YouTube channel: https://youtube.com/customeryacademy

Agile Applications User Group https://aka.ms/agileappsug

Neil Benson on LinkedIn https://linkedin.com/in/neilbenson

Neil Benson on Twitter https://twitter.com/customery

Free Agile Foundations for Microsoft Business Apps course https://customery.academy/courses/foundations