In this inaugural episode of the State of Fintech podcast, host Destinee Day sits down with Paul Provenzano, VP of Market Development at ebankIT, fresh off their successful demo at Finovate Fall. Paul shares how agentic AI is revolutionizing banking by moving beyond traditional chatbots to create truly personalized, conversational banking experiences.

Discover how ebankIT's AI assistant connects directly to core banking systems to enable sophisticated financial tasks like fraud detection, cash flow analysis, and multilingual support—all while maintaining the security and compliance standards financial institutions require.

Key Topics Covered:

• The evolution from AI 1.0 support chatbots to AI 2.0 agentic banking
• How model context protocol (MCP) enables seamless integration with legacy systems
• Real-world use cases for both consumer and business banking
• Balancing conversational flexibility with strict security requirements
• Practical advice for bank executives considering AI implementation
• The future of voice-first, multilingual banking experiences

Featured Guest: Paul Provenzano, VP of Market Development, ebankIT

Resources:

• 2025 State of Fintech Report
• ebankIT Website
• York Public Relations

Hosted by: Destinee Day, Vice President, York Public Relations

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Hosted by: Destinee Day, Vice President, York Public Relations