"Melvin Chen, Founder & CEO of CareGP, reveals how his AI-powered agents—Samantha, Veronica, Karina, and Bill—are cutting admin time, reducing costs, and giving doctors more space to focus on patient care.

Discover how CareGP is transforming healthcare admin and shaping the future of general practice in Australia.

⏱️ Timestamps:

00:00 – Intro to Melvin Chen & CareGP

00:49 – Why Build CareGP?

02:23 – What “AI-Native” Really Means

03:49 – Picking the Right Workflows to Automate

05:49 – New Agents & Roadmap Preview

08:06 – Live Demo: Samantha in Action

10:31 – Key Metrics: Time vs. Quality

13:08 – Designing Personas & Avatars

15:11 – Clinician & Staff Adoption

16:54 – The Next 5–10 Years for CareGP

19:13 – ROI Tip: Test, Pilot & Align with Your Team

20:28 – Closing Thoughts

👉 Find out how AI can transform your clinic:

https://smecai.au/book-a-consultation/

#SMECAI #ROIfromAI #CareGP #HealthTech #AINative

🎧 Listen & Watch on:

Spotify: https://podcasts.apple.com/us/podcast/roi-from-ai/id1829793202

Apple: https://open.spotify.com/show/24qTwHJG4S4TMSNYX16But

YouTube: https://www.youtube.com/@SMECAI1"