In this episode of the AI Interconnect podcast, host Laurent Cochet interviews Dinesh Goel, co-founder and CEO of Robylon, a company specializing in AI agents for sales and customer support. Dinesh shares his journey into the AI space, the challenges and opportunities in building AI solutions, and the impact of AI on jobs and industries. He discusses the importance of data privacy, the trends in AI adoption, and the future of AI agents in business. The conversation emphasizes the need for companies to adapt to the changing landscape of AI and the importance of hiring the right talent to build successful teams.

Takeaways

Dinesh Goel has been building companies for 12 years.

Robylon focuses on AI agents for sales and customer support.

AI agents can improve customer experience significantly.

Sales is a larger use case for AI adoption than support.

Data privacy remains a major concern for companies.

AI is expected to take over many jobs but also create new roles.

Industries with high customer interaction adopt AI faster.

Building a startup involves hiring the right people and culture.

AI technology is evolving rapidly and requires constant learning.

Understanding the competitive landscape is crucial for AI founders.

Titles

How Dinesh Goel Is Redefining Sales and Support with AI Agents | Robylon.ai

Transforming Sales with AI Agents

The Journey of Dinesh Goyal in AI

Sound bites

"AI is going to take jobs."

"Data privacy is a big concern."

"You need to read a lot."

Chapters

00:00 Introduction to AI Agents and Robylon

00:59 Dinesh's Journey to Founding Robylon

03:12 Identifying the Right Problem for AI Solutions

05:15 Understanding Robylon's AI Agent Technology

07:00 Differentiating Robylon's AI from Competitors

10:04 Trends in AI Adoption for Sales and Support

13:21 AI's Impact on Jobs and Workforce Dynamics

15:54 Industries Embracing AI Agents

18:10 Challenges Faced by Robylon

20:06 Pain Points for Sales and Support Leaders

23:44 Friction Points Slowing AI Adoption

25:27 Opportunities for Growth in AI Agents

26:39 Future of AI Agents in Business Operations

29:49 Lessons Learned as a Founder

31:29 Staying Updated in the Rapidly Changing AI Landscape

33:50 Advice for Aspiring AI Entrepreneurs

35:58 Quickfire Questions and Closing Thoughts

Keywords

AI agents, Robylon, sales support, customer experience, AI adoption, Dinesh Goyal, technology trends, workforce impact, industry challenges, future of AI, AI agents, conversational AI, Robylon.ai, Dinesh Goel, AI customer support, AI for sales, automation in sales, voice AI, real-time AI, chatbots vs AI agents, AI automation, AI startups, AI in business, AI India, customer service automation, sales enablement AI, enterprise automation, AI agent platforms, digital humans, AI adoption 2025, B2B automation tools, AI in SaaS, sales AI technology, AI InterConnect podcast, AI business transformation, customer engagement automation, conversational intelligence, AI latency optimization, support automation tools, human-AI collaboration

Brand & Guest

#AIInterConnect #Podcast #DineshGoel #Robylonai

Industry & Topics

#AIAgents #ConversationalAI #SalesAutomation #CustomerSupport #VoiceAI #Chatbots #RealTimeAI #AIAutomation #SaaS #AIDrivenBusiness #AIInnovation #AutomationTechnology #AIAgentPlatform #DigitalHumans #AIForSales

Audience & Goals

#BusinessGrowth #Innovation #CustomerExperience #StartupLeadership #Entrepreneurship #TechFounders #AIFounders #BusinessAutomation #AITransformation #SmartAutomation #AIFuture #AIAdoption #AIInBusiness #EfficiencyWithAI

Location & General Reach

#IndiaStartups #GlobalAI #AITechnology #AIEconomy #AIInterConnectPodcast #AILeaders #TechPodcast #AutomationExperts #GlobalBusiness #AIConversations