How are AI agents actually being used in the real world?

In this episode of Intelligent Insights, we break down insights from Measuring Agents in Production (MAP) — a large study of how teams are deploying AI agents across industries like finance, healthcare, and science.

Instead of complex autonomy, most teams succeed with simple, controlled systems focused on productivity and reliability. We explore why human oversight still matters, why many teams build their own agents in-house, and what practical patterns are emerging in production today.

If you’re building or thinking about AI agents, this episode focuses on what works — not hype.