In this episode of Suite Speak, we sit down with Josh Brusin, Founder and CEO of PRXY AI, to explore the transformative power of Emotional AI in understanding customer sentiment. Josh dives into how emotional intelligence within data can unlock critical insights, helping businesses build sentiment-driven strategies, personalize marketing, and gain a competitive edge. From decoding emotions that drive decision-making to identifying opportunities in untapped markets, Josh shares his expertise on leveraging emotional data to make smarter, more impactful business decisions. If you're looking to understand how emotions shape your customers' actions—and how you can harness that knowledge—this episode is a must-listen!