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In this episode of Credit Shift, Mark Oppermann and Graham Bragg discuss the future of AI in digital debt collection, focusing on the advancements expected by 2025. They explore the lessons learned from 2024, the role of AI in enhancing customer experience, and the importance of understanding AI's capabilities and limitations.
The conversation also delves into the impact of conversational summaries and co-pilots, navigating compliance and vulnerability detection, and the overall future of AI in the industry.
This episode refers to the webinar that goes into more detail on AI and Digital Debt Collection in 2025.
To Watch Webinar On-Demand
https://www.webio.com/webinar/winning-in-2025-ai-digital-debt-collection-strategies-that-work
Takeaways
Keywords
AI, digital debt collection, digital transformation, customer experience, conversational AI, compliance, vulnerability detection, automation, sentiment analysis, technology trends
In this episode of Credit Shift, Mark Oppermann and Graham Bragg discuss the future of AI in digital debt collection, focusing on the advancements expected by 2025. They explore the lessons learned from 2024, the role of AI in enhancing customer experience, and the importance of understanding AI's capabilities and limitations.
The conversation also delves into the impact of conversational summaries and co-pilots, navigating compliance and vulnerability detection, and the overall future of AI in the industry.
This episode refers to the webinar that goes into more detail on AI and Digital Debt Collection in 2025.
To Watch Webinar On-Demand
https://www.webio.com/webinar/winning-in-2025-ai-digital-debt-collection-strategies-that-work
Takeaways
Keywords
AI, digital debt collection, digital transformation, customer experience, conversational AI, compliance, vulnerability detection, automation, sentiment analysis, technology trends