In this episode of The Backstory on Marketing and AI, we explore how AI is revolutionizing post-sale customer experiences.

Discover how brands can use AI and Marketing to reduce churn, drive loyalty, and deliver personalized journeys. Learn why the ownership experience is more than unboxing—it’s about ongoing engagement, care, and usage.

We discuss:

• How AI enabled Market Research creates personalized customer journeys
• Why intelligent timing prevents fatigue in customer communications
• The measurable impact of AI on reviews, revenue, and retention
• How brands can automate product experience journeys with BluStream

This episode will inspire marketers to think differently about customer loyalty and post-purchase engagement.

To learn more about BluStream, visit http://blustream.com/.

Click here to view the video: https://youtu.be/4ENBWyCu2co