In this episode of PIMCast, Ben Adams talks with Anthony Mittelmark, a strategic advisor with extensive experience in technology. They explore the challenges and opportunities of AI in retail and distribution, focusing on product data quality, strategic planning, and AI's evolving role in enhancing customer experience and business operations.

• AI is everywhere, but real value is hard to find.
• Strategic planning is crucial for successful AI implementation.
• Data quality and structure are critical for AI success.
• AI can transform customer experience when applied thoughtfully.
• Businesses must adapt to the evolving role of AI.
• AI is not an objective but a means to achieve business goals.
• Understanding context is key to leveraging AI effectively.
• AI can reduce costs and improve efficiency in business operations.
• The future of AI involves personalized and agent-driven interactions.
• Leaders must embrace AI and understand its potential impact.