In this episode of the BetterTech podcast, host Umair Javed sits down with Chom Chana, Head of AI and Machine Learning for the SCN region at Amazon Web Services (AWS). With a PhD in computer science and years of experience in business development and AI, Chom shares his expertise on the rapid evolution of AI and its real-world applications. He discusses how businesses are adopting AI technologies, from proof of concepts to full-scale implementations, and the challenges companies face in leveraging AI to drive value. Chom also explores key AI use cases, from improving customer experience to enhancing business workflows and personalization.