The Digital Collaborator

AI as Reasonable Adjustment or a New Digital Barrier?


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This episode explores the dual nature of artificial intelligence as both a potential accessibility solution and a possible digital obstacle within professional environments. While automated tools can assist neurodivergent or disabled employees by simplifying complex data and managing cognitive fatigue, the author warns that these benefits are not guaranteed. Organisations must address risks such as uneven software access, exclusionary user interfaces, and the significant cognitive effort required to master technical prompting. True inclusion requires shifting the focus from simple productivity metrics to the removal of specific workplace barriers. Ultimately, the source advocates for involving diverse staff in the implementation process to ensure AI serves as a meaningful reasonable adjustment rather than a new form of exclusion.


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Narrated by NotebookLM

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The Digital CollaboratorBy Chris Parsons