Are AI and automation the answer to your construction team challenges?

Mason Brady sat down with Kendall Pouland, founder of Build Better Ways and construction operations consultant with over 20 years in the industry, to break down exactly how to build the systems, SOPs, and talent strategies that let your construction business execute at a high level without you being in the middle of everything.

Topics We Cover

00:00 - Meet Kendall Pouland and what is Build Better Ways

04:33 - Training gaps, consistency and tribal knowledge in construction

10:36 - Why the owner is usually the bottleneck and how to fix it

14:43 - SOPs that work: the SOP vs. the training guide

22:07 - The top 4 processes to fix first: startup, change orders, closeout and scheduling

24:40 - The playbook strategy that makes your team actually use your SOPs

30:09 - AI and automation for construction: real use cases and data integrity

40:09 - Talent optimization: skills matrices and quarterly reviews

Links & Resources

• Build Better Ways: https://www.buildbetterways.com/

• Brady CFO — Fractional CFO Services for Construction Companies :https://bradycfo.com/

• 🤝 Connect with Kendall Pouland: https://www.linkedin.com/in/kendall-pouland/

• 🎤️ Connect with Mason Brady: https://www.linkedin.com/in/masonbrady/ B

Built to Scale is the podcast for construction business owners who want to scale — not just grow.

Every episode brings you real financial strategy and business advice built specifically for the construction industry. Follow, rate, review, and share.

Questions or topic ideas? Reach out at [email protected]

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