Technogram

AI Beyond the Pilot Phase


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On this episode of Technogram by Redington, we explore how AI is moving from experimentation to execution. Chris Aguilar, Practice Lead at NTT DATA, shares how enterprises are using AI agents to solve real business challenges, streamline complex workflows, and accelerate decision-making. From reducing banking credit assessments from weeks to minutes to building AI-ready workforces, he explains why successful AI adoption is driven by business outcomes—not technology alone. Key Takeaways:

  • AI creates the greatest value by eliminating operational friction, accelerating decision-making, and allowing people to focus on higher-value work.
  • The most effective AI deployments keep humans in the loop, combining AI speed with human judgement to improve accuracy, trust, and continuous learning.
  • AI literacy is becoming a core business skill. Organizations that invest in people alongside technology will be best positioned to realize its full value.
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