Sharon Mandell CIO at Juniper Networks joins the AI Business Podcast to discuss how the networking firm is using generative AI.

Ebru Binboga, director of data AI and automation for United Kingdom and Ireland at IBM technology sales, joins the AI Business Podcast to discuss Watson X, IBM's groundbreaking generative AI enterprise platform.

Philippe Rambach joins AI Business Editor Deborah Yao to discuss how Schneider Electric uses AI to meet its sustainability goals and also helps its customers meet theirs. He shares his views on generative AI as well and explains why he believes it is a niche capability for companies, at least for now.

Customer experience (CX) has emerged as one of the early beneficiaries of the AI boom. From real-time agent guidance to chatbots that can resolve customer needs through human-like conversation, the benefits of AI for CX done right are not just theoretical, they’re happening right now. Join Catherine Forino (Sr. Product Marketing Manager, NICE) and Sean Rothwell (Director, Marketing, Digital Solutions CX, NICE) as they answer questions about AI’s role in reshaping customer experiences. 

Tim Russell, the chief technologist of CDW U.K., speaks with AI Business contributor Tom Taulli to discuss customer concerns around generative AI, including security, FOMO, and confusion about its use.

Seth Dobrin, founder and CEO of Qantm AI and former chief AI officer of IBM, joins Ben Wodecki to discuss how organizations can set themselves up for success when deploying AI, the true cost of open source and risk of technological colonialism.

Beena Ammanath, global head of the Deloitte AI Institute, joins AI Business Editor Deborah Yao to discuss five key steps organizations can take to ensure that their board members and business leaders are prepared to face a future shaped by AI.

Heather Lane, senior architect of data science at athenahealth, talks to Omdia analyst Andrew Brosnan about AI’s potential to alleviate administrative burdens and prevent burnout in health care.

Elliott Young, CTO of Dell Technologies EMEA, talks to Ben Wodecki about AI and multicloud, including how businesses can run generative AI across multiple environments effectively.

Rahul Auradkar, executive vice president and general manager of unified data services and Einstein at Salesforce, joins AI Business Editor Deborah Yao to discuss the Einstein platform and other key AI initiatives.