Hour 4 of the Friday Bob Rose Show, with more and more use of AI to replace customer service personnel, and more and more fails. Plus the latest news updates from Venezuela to DC to Minneapolis, all all the morning's breaking stories for 1-09-26

AI customer service still a long way to go

The Bob Rose Show with Greg Cassidy is North Central Florida's #1 morning information source for more than 20 years. Weekday mornings from 6:00 to 10:00am, featuring breaking news, traffic and weather. And commentary that drives conversation on the biggest issues.

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AI customer service still a long way to go

AI customer service still a long way to go