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Nonprofits are in buzzword hell—AI, tipping, data lakes, CRMs, donor privacy. What actually matters? In this sharply honest conversation, Katrina VanHuss sits down with three industry tech pros—Emily Eakin, Mark Becker, and Erik Tomalis—to unpack what’s real, what’s hype, and what leaders must do now. They tackle the GoFundMe controversy, the future of CRM, the rise of data-first strategy, and how AI can finally solve the staff-capacity crisis (without stealing anyone’s job). For a clear, grounded, unvarnished look at where nonprofit tech is headed, earbud up.
By Katrina VanHussNonprofits are in buzzword hell—AI, tipping, data lakes, CRMs, donor privacy. What actually matters? In this sharply honest conversation, Katrina VanHuss sits down with three industry tech pros—Emily Eakin, Mark Becker, and Erik Tomalis—to unpack what’s real, what’s hype, and what leaders must do now. They tackle the GoFundMe controversy, the future of CRM, the rise of data-first strategy, and how AI can finally solve the staff-capacity crisis (without stealing anyone’s job). For a clear, grounded, unvarnished look at where nonprofit tech is headed, earbud up.