In this episode of The Q&AI Podcast, Bob Friday sits down with Shan Palaniappan, SVP of Infrastructure at Sagent Technologies, to delve into the transformative role of artificial intelligence in financial services. From tackling the complexities of legacy systems to developing fair and transparent AI models, Shan shares insights from his 25+ years of experience in tech, including his journey across startups and his passion for ethical AI implementation. 

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Key points covered: 

AI in financial services: How AI is modernizing an industry traditionally reliant on legacy mainframes 

Building a next-gen platform: Sagent’s journey to blend data, models, and compliance for future-ready solutions 

Fairness and transparency: Using AI to create unbiased, explainable decision-making processes in loan assessments 

Challenges in adoption: The mortgage industry’s gradual shift from human-led processes to AI-driven automation 

AI in education: Shan’s vision for AI fostering collaboration and communication in learning environments 

Lessons from experience: Shan reflects on his AI journey, from academic beginnings in 1998 to driving innovation today 

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Find the transcript and show notes at: 

Transcript - https://www.juniper.net/us/en/the-feed/topics/ai-and-machine-learning/the-q-and-ai-ai-driven-platforms-modernize-mortgages.html

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Where to find Shan Palaniappan?

LinkedIn - https://www.linkedin.com/in/shan-palaniappan/ 

Where to find Bob Friday?

LinkedIn - https://www.linkedin.com/in/bobfriday/ 

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We hope you enjoyed this episode!