Daniella and  Brendan sit down with Hannah Wilson, Knowledge Management and CRM Coordinator Project Manager at Forsyth Technical Community College. Known for her “AI-first, human-in-the-loop” approach, Hannah unpacks how her team is using Element451 to build a strategic, humanized, and data-driven knowledge base. If you’re trying to harness AI in higher education without sacrificing the student experience, this is a must-listen.

Watch Hannah’s session from Engage Summit 2025: https://youtu.be/5PkgHw52bM0

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Connect With Our Co-Hosts:
Daniella Nordin
https://www.linkedin.com/in/daniellanordin/
Brendan Henkel
https://www.linkedin.com/in/bkhenkel/

About The Enrollify Podcast Network:
In Your Element is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!

Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com.