Fortanix product managers encountered challenges in overhauling their pricing model due to scattered and unstructured data residing in various systems. They envisioned using AI to extract insights by querying this data with natural language.

However, concerns about data security and confidentiality arose with public AI models. This led to the concept of an on-premise AI solution that keeps sensitive data secure, allows LLM management, respects access policies, offers easy data ingestion, and is user-friendly for executives.