Join host Veronica Raulin, Sr. Director of Advisory at SADA, as she sits down with Heather Hoyer, Change Manager at Pinnacol Assurance, to explore their innovative use of AI in the workplace. Discover how Pinnacol Assurance, a leading workers' compensation provider, is leveraging Gemini to drive change, improve efficiency, and enhance customer care. Heather shares valuable insights on their AI journey, including change management strategies, adoption techniques, and the importance of ethical considerations. Learn how Pinnacol Assurance is transforming its operations and setting a new standard for AI adoption in the insurance industry.

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Episode host: Veronica Raulin, Sr. Director of Advisory at SADA

Episode guest: Heather Hoyer, Change Manager at Pinnacol Assurance