In this episode of Talk Commerce, Tim Baynes, CEO and founder of Compatio, discusses the complexities of selling configurable products and the evolution of CPQ (Configure Price Quote) systems. He shares insights on how Compatio addresses the challenges of product compatibility and configuration, particularly in B2B markets. The conversation also explores the role of AI in modern configurators, the trends in digital transformation within B2B commerce, and the importance of guided selling in enhancing customer experience.

Chapters

00:00 Introduction to Compatio AI and Tim Baynes
02:04 Tim's Journey and Background in CPQ Systems
05:31 Understanding Complex Product Configuration
10:28 The Evolution of CPQ Systems and Market Focus
14:34 The Role of AI in Modern Configuration
19:12 Guided Selling and Digital Transformation in B2B
23:48 Closing Thoughts and Future of Compatio