A.I. is all the talk now; but how can you actually leverage it in your county in a controlled manner? In this podcast, we hear from Parth Shah, CEO & Co-Founder at Polimorphic, whose company has helped over 40 local governments use generative A.I. to provide constituents better customer service by replacing physical-based workflows with digital ones.  The result is higher customer satisfaction, decreased workload for employees, and a positive financial ROI for the local government.  Please note that this podcast was originally presented as a webinar on County Connections. Accordingly, there are a few references to slides from that presentation that should not detract from the content presented.  The video can be viewed on the Studio 67 webpage here:   https://flicg.org/county-connections/