Artificial intelligence is everywhere right now—but whatdoes it actually mean for the way we work? In this episode of Powered by Authenticity, Emily Carlson sits down with Art Pugach and Mairead O’Donovan to explore the real impact of AI and tools like Microsoft Copilot.

Art, Global Chief Technology Officer at Q Associates and aMicrosoft 365 Copilot MVP, and Mairead, Project Coordinator at Q Associates and co-host of the When in Doubt Reboot podcast, bring both technical insight and real-world perspective to the discussion. Together, they explorewhy AI has become one of the most talked-about topics of our time—sparking excitement for some and uncertainty for others.

Throughout the conversation, Emily, Art, and Mairead unpackwhat AI actually means for organizations and individuals. They discuss how tools like Microsoft Copilot are reshaping productivity, the importance of understanding AI rather than fearing it, and why curiosity and adaptability are essential as technology continues to evolve.

Beyond the technology itself, the conversation also exploresthe human side of innovation. Art and Mairead share perspectives from their own experiences working in technology, discussing how curiosity, continuous learning, and a willingness to embrace change are essential as AI becomes more integrated into the way we work and live.

This episode offers an approachable and insightful look atAI—what it is, what it isn’t, and why the future of technology is ultimately about empowering people.

Thank you for joining us on Powered by Authenticity, Maireadand Art!!

Links to find Art and Mairead:

ArtPugach | LinkedIn

MaireadO'Donovan | LinkedIn

Find more about Queue Associates:

Queue Associates - Microsoft Solutions Partner -Dynamics 365

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