Transform Podcast

"AI isn't magic": Making it Work for Insurance with Charles Taylor InsureTech


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The insurance industry is drowning in data, and manual processes just aren't cutting it anymore. In this episode, we sit down with Reiss Gavin from Charles Taylor InsureTech to uncover how they're helping their customers break free from legacy systems to drive real innovation.

We dive deep into the creation of Bordereaux Sync, a game-changing solution built with the Transparity AI Factory that automates the headache of data cleansing and validation. Reiss shares the challenges facing the insurance industry and his insights on the road ahead, including the AI-generated challenges coming next.

In this episode:

  • From chaos to clarity: How to operationalise data cleansing and governance without the months-long headache.
  • Real-world deployment: Leveraging AI to solve persistent bottlenecks in claims automation, underwriting accuracy, and fraud detection.
  • Architecture over hype: Why successful AI integration depends on strategic collaboration and domain expertise, not just throwing more tech at the problem.

The Transparity Transform Podcast brings together thought leaders from across the UK's technology sector to discuss the industry and nation's hottest topics.

Brought to you by Transparity, the UK's most accredited pureplay Microsoft partner. Find out more about who we are and what we do, at www.transparity.com

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Transform PodcastBy Transparity