Zach Jones, co-founder and CEO of Waffle, discusses the unique approach of making AI the operator, not the assistant. He shares insights on building a sales approach, selling AI to non-technical businesses, and the line between automating business and staying close to customers. The conversation covers the challenges and opportunities in the tech space, the impact of personalized software solutions on small businesses, and the future of work in a world with AI and automation.

Takeaways

• AI as the operator, not the assistant
• Human connection becomes more valuable in the AI era Personalized software solutions for small businesses
• The future of work in a world with AI and automation

Chapters

• 00:00 Introduction to Waffle and AI Approach
• 05:16 Transitioning to an AI-Driven World
• 13:43 Leveraging AI for Automation and Human Interaction
• 22:53 Challenges and Opportunities in the Tech Space
• 30:03 The Future of Work in a World with AI and Automation