Vaibhav Saxena, Co-Founder at Infer, a company which accelerates revenue growth with AI voice bots automating phone conversations and executing tasks like humans for insurance and lending.

Episode Highlights
-Vaibhav Saxena shares his journey from being an architect to diving deep into AI, inspired by a passion for interdisciplinary learning and a leap of faith into engineering and deep learning.

-Vaibhav recounts how frustrations with consuming and searching for audio information during the pandemic led to creating a semantic audio search product and the challenges they faced with user alignment and scalability.

-Vaibhav explains how repetitive queries in insurance calls inspired Infer current focus on lead qualification voice agents, simplifying complex insurance terminology and boosting conversion rates.

-Vaibhav highlights the importance of transparency when deploying AI, sharing insights into customer behavior when interacting with voice agents and the evolving trust in AI technology.

-Vaibhav discusses Infer vision for automating insurance sales with AI-driven voice agents and their efforts to balance AI innovation with human-like consultation for better user experience.

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Connect with Vaibhav Saxena:
https://www.linkedin.com/in/vaibsite/
https://www.infer.so/

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