Shraey Bhatia, Co-Founder & Chief Scientist at Leaping AI, a pioneering company revolutionizing enterprise businesses, call centers, and sales with self-improving Voice AI. Founded in Germany in August 2023, Leaping AI is part of Y Combinator's prestigious W25 batch, driving the future of AI-powered communication.

Episode Highlights:
- Shraey Bhatia transitioned from academia to startups after completing his PhD. His research initially focused on fact-checking and hallucinations in AI. Seeking new challenges, he co-founded Leaping AI, a voice AI startup, after moving from Australia to Berlin.

- The startup started in August 2023 with a vision for voice AI in sales, but after feedback, they pivoted to customer support with upselling features. Their breakthrough came when a German enterprise took a chance on them, helping them prove the tech could work.

- Initially focused on German enterprises, Leaping AI faced long sales cycles. In contrast, the U.S. market had faster decision-making and a stronger appetite for AI innovation, making it a better fit for scaling the company.

- Leaping AI is not just a call automation tool—it continuously evaluates and refines its own performance. It improves itself through AI-driven feedback loops, optimizing customer interactions over time without human intervention.

- After realizing Germany’s AI regulations and funding environment were limiting, the team spent time in San Francisco, applied to Y Combinator, and got accepted into YC Winter 2025. Now, they are scaling Leaping AI globally while maintaining a presence in Germany.

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Connect with Shraey Bhatia:
https://www.linkedin.com/in/shraeybhatia/
https://www.leapingai.com/

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