Business leaders for the last few years have rushed to deploy the latest technology to better meet fluid customer demand. Many are now taking a closer look and realizing the need for unification of systems or platforms to drive real growth. But make no mistake: Despite the behind-the-scenes cleanup, the need to digitize the business with technologies like AI, digital twins and computer vision is as critical as ever.  

Join WWT Chief Digital Advisor Charlie Lawhorn as he talks about how organizations should balance the need to unify systems that create great customer and employee experiences, while still investing in innovative technologies that take those experiences to the next level. Charlie also talks about the role IT plays in digital transformation and why sometimes a parking cone or sticky note can do the trick.