What did we actually learn about AI this year?
To close out 2025, James interviews an unexpected guest: ChatGPT. They talk honestly about what teams got wrong, what actually improved, and why AI’s biggest wins came from small workflow shifts — not sweeping transformation. They also dig into software engineering, documentation, onboarding, junior engineers, and what tech leaders will need to operationalize in 2026 as AI becomes a system, not a tool.