Deep Tech Germany  - Startups and Venture Capital

AI Phone Assistants: Revolutionizing SME Customer Service


Listen Later

Sponsored by Vanta: 👉 Vanta automates security and compliance. Save $1,000 with us by signing up using this link: vanta.com/startupradio.

In this episode of Startuprad.io, we explore the game-changing impact of AI phone assistants on small and medium-sized enterprises (SMEs). If your business is grappling with missed calls, strained staff, or inefficient customer service, AI is the solution you need to stay ahead of the curve.

Our guest, Daniel Keinrath, co-founder and CEO of Fonio.ai, shares insights into how his company is helping SMEs streamline their customer communication. Daniel discusses the challenges faced by SMEs in customer service and how Fonio.ai's AI-driven technology is revolutionizing this space by automating call handling and improving response times.

What You’ll Learn in This Episode:

  • The common struggles SMEs face with customer communication, including staffing shortages and missed calls.

  • How AI phone assistants are transforming customer service by automating responses and enhancing customer experience.

  • The unique customization capabilities of Fonio.ai and how it adapts to each SME’s needs.

  • Entrepreneurial advice from Daniel on building a scalable AI startup, including key strategies for communication, adaptability, and resilience.

  • How AI is enabling SMEs to scale their customer service operations without significantly increasing overhead.

  • Perfect For:

    • Entrepreneurs and tech founders looking for ways to grow their AI-driven businesses.

  • SME owners aiming to enhance their customer service with AI.

  • Investors interested in the AI and SME automation space.

  • For more on how AI phone assistants are transforming customer service, check out our detailed blog post: How AI Phone Assistants Are Revolutionizing SME Customer Service.

    Music Credits:

    The music used in our intro is "MF-297 : First Hero" licensed from Musicfox.com: https://www.musicfox.com/detailsuche/?searchtext=297&submit=search

    ...more
    View all episodesView all episodes
    Download on the App Store

    Deep Tech Germany  - Startups and Venture CapitalBy Jörn "Joe" Menninger


    More shows like Deep Tech Germany - Startups and Venture Capital

    View all
    Startuprad.io | Top Insights into German, Swiss & Austrian Startups and Venture Capital by joe@startuprad.io

    Startuprad.io | Top Insights into German, Swiss & Austrian Startups and Venture Capital

    229 Listeners

    Fintech Germany  - Startups and Venture Capital by joe@startuprad.io

    Fintech Germany - Startups and Venture Capital

    1 Listeners

    Security Sutra - Cybersecurity Startups and Venture Capital by Jörn "Joe" Menninger

    Security Sutra - Cybersecurity Startups and Venture Capital

    0 Listeners

    Blockchain Germany - Startups and Venture Capital by Joern "Joe" Menninger

    Blockchain Germany - Startups and Venture Capital

    0 Listeners

    Tech Startups Germany  - Startups and Venture Capital by Jörn "Joe" Menninger

    Tech Startups Germany - Startups and Venture Capital

    0 Listeners

    Startup News and Tech News from Germany, Austria and Switzerland by joe@startuprad.io

    Startup News and Tech News from Germany, Austria and Switzerland

    0 Listeners

    Starting Y by Michelle Tsing and Jörn Menninger

    Starting Y

    0 Listeners

    European Startup Pulse by Joern Menninger

    European Startup Pulse

    0 Listeners

    Women Who Rock GSA a Female Entrepreneurship Podcast by Johanna Joch and Jörn "Joe" Menninger

    Women Who Rock GSA a Female Entrepreneurship Podcast

    0 Listeners