AI can write a policy in seconds… but should you trust it with Health & Safety and compliance? In this episode of The Direct Approach, Ian and Ben are joined by Ryan, Commercial AI Lead at Citation. Together, they explore the real impact of AI on Health & Safety, why generic outputs can be risky, how to use AI safely with a trust-but-verify approach, and what “agentic AI” means as tools start taking actions, not just answering questions.