In this special bonus episode of People First, we’re bringing you a live recording from our recent panel event: AI and the Human Skills Shaping the Future of Work.

Hosted by Lotus People’s Amy Locke, this episode features an honest, forward-thinking conversation with:

• Lucy Wilson, Chief People & Culture Officer at Gumtree Group
• Claritta Peters, Chief People Officer at Fishbowl
• Nick Denison, Client Principal at Mantel Group

As AI becomes embedded across recruitment, HR, customer experience and more, this panel explores how businesses can stay ahead — without losing the human edge.

We cover:

• How AI is reshaping business functions across industries
• The evolving role of soft skills like empathy, adaptability and communication in 2025
• Practical advice for hiring, developing and retaining talent in a tech-driven world
• Where to strike the balance between automation and human connection
• Why people – not just processes – remain your greatest competitive edge

Whether you joined us in person or you’re catching the conversation for the first time, this episode will leave you inspired to lead with humanity in a digital age.

Have feedback or want to get in touch? Email us at [email protected]

Learn more about Lotus People at lotuspeople.com.au or find us on LinkedIn at Lotus People.