Benjamin Gleitzman, CTO and Co-founder of Replicant, narrates his transition from a dedicated computer scientist at MIT to an AI entrepreneur, merging creativity with technology.

Episode Highlights
-Gleitzman created Hunch, acquired by eBay, and The Algorithm Auction, the first-ever auction of computer code, showcasing his innovative spirit.

-Replicant uses AI to fully resolve customer service calls, improving efficiency and allowing agents to focus on complex issues.

-Benjamin discusses the technical challenges of developing conversational AI that replicates human-like interactions and the importance of transparency in AI-driven customer service.

-Replicant's technology reduces monotonous tasks for contact center agents, significantly lowering stress-related issues and improving well-being.

-The conversation touches on integrating artistic elements with AI, enhancing both the aesthetic and functional aspects of technology.

-Collaboration with Deepgram enables faster and more accurate voice recognition, leading to better customer experiences.

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Connect with Benjamin Gleitzman and Replicant
https://glei.tz/
https://www.linkedin.com/in/gleitz/
https://soundcloud.com/gleitz/
https://www.replicant.com/

Connect with Demetrios:
https://www.linkedin.com/in/dpbrinkm/

Connect with Deepgram:
https://deepgram.com/
https://www.linkedin.com/company/deepgram
https://twitter.com/deepgramai
https://www.facebook.com/deepgram/

Join the Deepgram Discord Server!
https://discord.com/invite/xWRaCDBtW4