Pallavi Gadepalli, Founder & CEO of Enterprise Chai, joins the AI Minds Podcast to discuss her journey from software developer to customer success visionary. With two decades of experience at Microsoft, eBay, ServiceNow, and Cisco, Pallavi has pioneered AI-driven solutions that transform real-time customer engagement.

Episode Highlights:
- Pallavi’s career evolution includes her journey from early software development challenges to leading customer success at major tech companies.

- The vision behind Enterprise Chai is how Pallavi founded the company to revolutionize customer success with AI-powered tools for platforms like Zoom, Teams, and WebEx.

- She addresses challenges in customer success by bridging gaps between sales and customer success with AI to streamline product knowledge and commitments.

- Enterprise Chai empowers teams with real-time insights for proactive, data-driven customer engagement.

- Pallavi’s vision aims to reshape customer success and product strategies, driving smarter, AI-supported interactions across industries.

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Connect with Pallavi Gadepalli and Enterprise Chai
https://www.linkedin.com/in/pallavigadepalli/
https://www.enterprisechai.com/

Connect with Demetrios:
https://www.linkedin.com/in/dpbrinkm/

Connect with Deepgram:
https://deepgram.com/
https://www.linkedin.com/company/deepgram
https://x.com/deepgramai