ASG’s Max Buirski talks to MedAire’s APAC General Manager Samuel Chauffaille about MedAire’s business, how they advise and support airlines and operators on all things medical, the operational changes necessary after Covid-19 and what actually happens when a passenger gets sick onboard.

Listen in as they discuss:

About MedAire; servicing over 4,000 private aircraft (00:30)

How MedAire is supporting customers during Covid-19 (3:11)

Switching aircraft to cargo transport (6:53)

Preparing business jet operations for a return to normal (or new normal) (9:05)

Changes that commercial airlines will need to implement (14:18)

Aircraft cleaning after Covid-19 (15:54)

What actually happens when someone gets sick on a flight (17:15)

Illness liability for airlines and operators in the future (22:36)

Operational changes that will have to take place post Covid-19 (24:05)

How Sam got into the business with International SOS (27:30)

International SOS, pandemic planning, repatriation flights and predictions for the future (28:15)

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