What happens when your booming company loses 80 per cent of its business overnight? Airbnb cofounder Brian Chesky was already planning for a busy 2020 with an IPO on the cards, but the COVID-19 turned everything upside down. In this exclusive interview, he explains how his leadership team handled the extreme stress of that crisis, made tough calls about a leaner model, and how he would advise other business owners struggling with the pressures that this year has heaped on.

 

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