These sources from Capgemini and its research institute discuss the increasing adoption and impact of agentic AI in business operations. They highlight how generative AI is laying the groundwork for widespread agentic AI implementation, with organizations already seeing significant returns on investment and expecting substantial growth in agentic AI projects. The texts emphasize the transformative potential of multi-agent systems for enhancing customer experience through hyper-personalization, driving efficiency across departments, and generating deeper insights from interconnected data. Finally, they underscore the importance of strong leadership, workforce transformation, and robust infrastructure to successfully integrate these advanced AI solutions and ensure their reliability and ethical deployment.