In this episode of Behind the Bots, we dive into the latest developments in AI integration with CRM systems. Craig discusses the advancements in lead capture and management, particularly how automation and AI are optimizing time and enhancing efficiency for sales teams. We explore practical applications like telephone system integration, proactive follow-ups, and pre-qualification of leads. Discover how AI acts as a strategic partner, driving productivity and providing actionable insights to refine sales strategies. Tune in to learn how leveraging AI can give you a competitive edge in today's dynamic business landscape.