You’ve invested thousands in a state-of-the-art intruder alarm. You see the keypads and sensors every day, so you assume you're protected. But what if that system has a hidden fault?

In this critical episode of The Security Brief, we investigate the single most overlooked factor in security: ongoing professional maintenance. We reveal how a "false sense of security" from an unmaintained system is often more dangerous than no system at all, a lesson learned in a devastating $2.7 million jewelry heist.

This isn't just a recommendation—it's a financial necessity. We explain why insurers require documented proof of service from accredited installers (like NSI or SSAIB) and how failing to comply can get your claim outright rejected.

Tune in as we explore:

• The 4-Point ROI: Why the annual fee is a financial safeguard, not an expense.
• The Top 5 System Failures: We break down the most common (and preventable) faults, starting with the #1 culprit: battery failure.
• The 6-Point Checklist: What a certified engineer actually does during a maintenance visit.
• Compliance & Lockouts: The strict rules (PD 6662) that can lock you out of your own alarm after a tamper or false alarm, forcing a mandatory technician visit.
• Insurance Rules: The difference between residential (annual) and commercial (6-monthly) requirements and why your alarm must be set every time you leave.