Alec Hanson, SVP at LoanDepot, joins the show to provide his insights into the mortgage lead management world and how lead management doesn't have to be "boring". Alec talks about how important it is to stay connected with past customers on social media and how using video is an incredible humanizing tool to use in doing this. Alec and Scott also discuss the future of large mortgage companies, which may include the hybridization of Retail and Consumer Direct mortgage channels along with geo-coded lead distribution. We also discuss best practices for those salespeople who are looking to add video recording to their sales toolbelt and what steps you can take to get better in front of the camera. Lastly, Alec offers his perspective on best practices for "Uncomfortable Leadership" and what steps Sales Leaders should be taking help drive user adoption of technology across their organization.