The City of Palm Bay has announced a critical infrastructure upgrade scheduled for next weekend. This isn’t just a minor update—it is a significant system overhaul that will result in a near-total blackout of city communications for several days.

Watch the 90-second video above for the full breakdown.

If you have business to conduct with the city—paying a bill, pulling a permit, or speaking to a planner—do it now.

Here are the critical details you need to know:

📅 When is this happening?

Friday, December 5th through Monday, December 8th. Note: Restoration time on Monday is TBD.

🚫 What is down?

* Phone Lines: All city department phone lines will be dead.

* In-Person Service: City Hall and other facilities will have extremely limited ability to help you because their internal systems will be offline.

* Online Portals: Most internal networks will be inaccessible.

📧 The Workarounds (Save These!)

While the phones are down, cloud-based email will still be active. If you have an urgent issue during the outage, use these direct lines:

* City Manager’s Office: [email protected]

* Building Department: [email protected]

* Business Tax Receipts: [email protected]

* Public Works (Backup Phone): (321) 451-0060

💧 Utilities & Billing

The Utilities office will be CLOSED on Friday, Dec 5th.

To help you prepare, they are offering Extended Hours next week:

* When: Mon, Dec 1 – Thu, Dec 4

* Hours: Open until 6:30 PM

For Water/Sewer Emergencies Only: (Leaks, loss of pressure, backups) Call: (321) 768-9133

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