Alex is the owner of Care 1st Training Group and today he shares with us his experience with a streaming platform. Alex shares the concept of customers being nice and working with the service representative to find a solution and not blaming the representative. What happens when you have tried all the solutions you know of prior to connecting with a representative? Are you beating them up, being frustrated, and taking it out on the representative?

Alex says it easier to use honey than vinegar and, as a customer, you need to be patient. The representative that Alex encountered spent time, probed other solution options and showed that they truly wanted to make this right. 

Customers must be kind, patient and realize it isn't the support representatives fault they are only trying to make it better for YOU. If you want better results be a better customer.

Alex Balish, EMT contact information:

908.443.1277 | [email protected]

www.care1stcpr.com

https://linktr.ee/care1stcpr