Alexander is a Network Support Engineer - a technical interface for customers ranging from all experience levels to engage with on issues/concerns/questions revolving around Meraki products and solutions. He assists customers by wearing the Meraki SME hat with issues ranging from complete network outages to guiding new customers through deployment of Meraki solutions. He loves the opportunity to take on issues most Network Engineers will never see in their life; as well as the collaboration element with customers/internal teams.