Alex Lewington, chair of the PRCA’s recruitment forum talks to Liton about how the way an agency approaches hiring directly affects retention.

As an active recruitment consultant working with some of the best known agencies, she gives us inside information on what makes talented agency staff quit their jobs and what makes them stick around.

🗓Why annual review based promotions are a bad idea for staff and agencies.

🥰What agencies should focus on to retain staff.

💪🏽The most sought after skills on the agency market.

🧪How agencies can change the way they hire to get past gut-instinct decisions.

Alex is head of the PR team at recruitment consultancy Reuben Sinclair [www.Reuben-Sinclair.com](http://www.reuben-sinclair.com/) .

Visit www.henshallcentre.com/podcast for extended edit and video version.