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Alianza is looking to help traditional service providers abandon their traditional methods. The voice-centric service provider, which started serving regional operators, is gaining momentum with Tier 1 operators like Lumen. The service provider is leveraging Alianza’s cloud communications platform in its Cloud Communications offering.
By purchasing Metaswitch, a once dominant player in the Softswitch voice arena from Microsoft, Alianza will have a combined customer base of over 1,000 communications service providers, including 19 of the top 20 global operators, and a comprehensive portfolio of services focused on creating a path to cloud-orchestrated, AI-powered communications.
During this episode, we talked to Dag Peak, the CTO of Alianza
Here's a timeline of the interview's key moments:
Opening | 0.00
Host introduction of guests | 0:22
Alianza’s top priorities for 2025 | 1:00
Telcos’ service transition options | 4:00
AI’s impact on small businesses | 8:04
How the telecom industry’s five nines of reliability concept are killing innovation | 10:19
Microsoft, Cisco (and others) leaving the service provider business | 20:27
Hidden costs of operating and building networks | 22:32
Shifting to a SaaS-based service approach | 25:15
Final thoughts and wrap-up | 27:39
About the Podcast
Alianza is looking to help traditional service providers abandon their traditional methods. The voice-centric service provider, which started serving regional operators, is gaining momentum with Tier 1 operators like Lumen. The service provider is leveraging Alianza’s cloud communications platform in its Cloud Communications offering.
By purchasing Metaswitch, a once dominant player in the Softswitch voice arena from Microsoft, Alianza will have a combined customer base of over 1,000 communications service providers, including 19 of the top 20 global operators, and a comprehensive portfolio of services focused on creating a path to cloud-orchestrated, AI-powered communications.
During this episode, we talked to Dag Peak, the CTO of Alianza
Here's a timeline of the interview's key moments:
Opening | 0.00
Host introduction of guests | 0:22
Alianza’s top priorities for 2025 | 1:00
Telcos’ service transition options | 4:00
AI’s impact on small businesses | 8:04
How the telecom industry’s five nines of reliability concept are killing innovation | 10:19
Microsoft, Cisco (and others) leaving the service provider business | 20:27
Hidden costs of operating and building networks | 22:32
Shifting to a SaaS-based service approach | 25:15
Final thoughts and wrap-up | 27:39
About the Podcast