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On Ask Win today (Tuesday, April 16, 2019), Best-Selling Author, Win C welcomes Alicia Butler Pierre. Alicia is the founder and CEO of Equilibria, Inc., a 14-year old operations management firm specializing in business infrastructure for fast growing small businesses. Alicia has a B.S. in Chemical Engineering from Louisiana State University and an MBA from Tulane University. She’s also a certified Lean Six Sigma Black Belt and has authored business content generating over half a million combined views across various online platforms. Alicia hosts the weekly Business Infrastructure: Curing Back Office Blues podcast. She’s also the author of the Amazon bestseller, Behind the Façade: How to Structure Company Operations for Sustainable Success. Committed to doing the right things the right way, Alicia's mantra is "to leave it better than you found it." To learn more about Alicia visit www.businessinfrastructure.tv.