In this 8 minute interview with Ron Thomas, Managing Director of Strategy Focused Group DWC, LLC and Senior Faculty at HCI. We ask him:

• How essential are front-line managers to important organizational and talent outcomes like engagement, performance, and retention?

• What are some best practices in identifying first-time managers?

• What are some best practices in developing first-time managers?

To learn about the research discussed in this podcast, visit: http://www.hci.org/hr-research/2016-talent-pulse-first-time-manager